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Dispute Resolution & Workplace Investigations

Structured, defensible and commercially aware support for workplace disputes, investigations, grievances and Fair Work Commission matters.

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25+
Years IR Executive Experience
OVERVIEW

Experienced Support For Complex Workplace Matters

Practical ER Solutions provides structured support managing workplace disputes, investigations, grievances and sensitive employee relations matters across complex operational environments. We help organisations respond confidently, fairly and strategically while protecting workforce stability and reducing operational risk.

Senior employer side industrial relations leadership combined with prior union executive experience strengthens the ability to anticipate escalation risks, manage stakeholder behaviour and support employers through sensitive workplace matters with commercially disciplined strategy and practical workplace judgment.

Dispute Resolution & FWC Support

Experienced support across workplace disputes, investigations and Fair Work Commission proceedings.

Workplace Investigations

Structured workplace investigation support focused on procedural fairness, defensibility and commercially appropriate workplace outcomes. Includes independent investigations, investigation planning, interviewing and evidence gathering, procedural fairness management, findings and reporting, and escalation risk assessment.

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Grievance & Dispute Management

Strategic support managing workplace disputes and employee relations matters before situations escalate further. Includes grievance management processes, early intervention strategies, workplace mediation support, exposure assessment and defensible process management.

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Fair Work Commission Matters

Industrial relations support for organisations managing Fair Work Commission proceedings and workplace disputes. Includes conference preparation, employer representation support, documentation review, industrial strategy and coordination with legal advisors where required.

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OUR APPROACH

Structured, Defensible & Commercially Aware

Practical ER Solutions takes a calm, disciplined and commercially grounded approach to workplace disputes and investigations. Our focus includes:

Structured and defensible processes

Procedural fairness and practical decision making

Commercial and operational awareness

Early intervention and risk reduction

Calm leadership during sensitive matters

Sustainable workplace outcomes

"Early and structured intervention reduces operational risk, disruption and unnecessary escalation."

Matt Norrey — Senior Industrial Relations Executive

Supporting Organisations Across Complex Workplace Matters

Unfair Dismissal Applications

Supporting employers responding to unfair dismissal applications, including documentation review, conference preparation and representation strategy.

General Protections Claims

Supporting organisations to assess exposure, prepare responses and manage Fair Work Commission processes relating to general protections matters.

Misconduct & Disciplinary Matters

Managing misconduct and disciplinary processes in a procedurally fair, legally compliant and commercially sound manner — from investigation through to final outcome.

Bullying & Harassment Investigations

Independent investigation support for serious workplace behaviour matters conducted with professionalism, procedural fairness and careful risk management.

Industrial Disputes & Work Stoppages

Supporting organisations during industrial disputes and work stoppages with disciplined industrial strategy, operational response planning and Fair Work Commission process management.

Anti-Bullying Applications

Supporting organisations responding to Fair Work Commission anti-bullying applications, including conference preparation, jurisdictional review and workplace management planning.

250+
Enterprise Agreements
Negotiated across all industries
25+
Years Experience
Union & employer environments
100%
Senior-Led
Matt leads every matter
National
Coverage
All states & territories
COMMON QUESTIONS
Dispute Resolution & FWC — What Organisations Ask Us
01
Dispute Resolution & FWC — What Organisations Ask Us
Seek support before responding. The initial response often shapes the direction of the entire matter. Practical ER Solutions assists organisations to assess exposure, prepare documentation, develop representation strategy and approach conciliation conferences with clear preparation and commercially disciplined decision making.
02
When should we engage an independent workplace investigator?
Independent investigation support is particularly important where matters are serious, involve senior employees, create actual or perceived conflicts of interest, or are likely to become contested. Independent investigations strengthen procedural fairness, defensibility and organisational credibility.
03
How can organisations reduce the risk of matters escalating to the FWC?
Through early intervention, disciplined process management and commercially sound workplace decision making. Many matters that progress to the Fair Work Commission could have been resolved earlier with clearer process management and stronger workplace strategy.
04
Can you assist with matters already before the FWC?
Yes. Practical ER Solutions regularly supports organisations with active Fair Work Commission matters, including conference preparation, documentation review, representation strategy and assessment of organisational options moving forward.
GET IN TOUCH

Resolve Workplace Matters with Confidence

Complete the form to discuss tailored dispute resolution, workplace investigations, and employee relations support.

COVERAGE

National — All States & Territories

RESPONSE TIME

Same business day — usually within hours


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